PRIVACY POLICY

1. Introduction

Collisiondata provides vehicle event data recorder (EDR) retrieval and vehicle inspection services to insurance carriers, attorneys, and fleet operators. This Privacy Policy explains what information we collect, how we use and protect it, and your choices. It applies to our website and our phone, email, and text message communications.

We do not sell, rent, or trade personal information.

2. Information We Collect

• Contact information: name, company, email address, mailing address, and phone number.

• Job details: claim numbers, vehicle location, and scheduling details.

• Vehicle data: VIN, year, make, model, EDR reports, and inspection photographs.

• Website data: IP address, browser type, and pages visited, collected through cookies.

3. How We Use Information

We use this information to schedule and perform inspections, send appointment and job status updates, deliver reports to the client who requested them, invoice for our services, respond to questions, and operate our website.

4. How We Disclose Information

Reports, photographs, and job details are delivered only to the client who ordered the service. Vendors that host our data, run our phone and email systems, or process payments handle information only on our behalf. We disclose information when required by law or court order.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data; this information will not be shared with any third parties.

5. SMS Terms & Conditions

Program. Collisiondata sends text messages about inspection scheduling, offered appointment dates, appointment confirmations and reminders, and job status updates. We do not send marketing messages.

Frequency. Message frequency varies.

Rates. Message and data rates may apply.

Opt out. Reply STOP to any message to stop receiving texts. You will receive one confirmation message and no further texts.

Help. Reply HELP for help, or call (321) 888-3282.

Carriers. Carriers are not liable for delayed or undelivered messages.

6. Security and Retention

We use reasonable physical, technical, and administrative safeguards, including encryption and access controls. We keep information only as long as needed to provide our services and meet legal and client record-keeping requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us below. We respond within 30 days.

8. Children

Our services are for businesses and adults. We do not knowingly collect information from children under 13.

9. Changes and Contact

We may update this policy. Changes take effect when posted here with a new date.

Collisiondata P.O. Box 12386 Tallahassee, FL 32317 (321) 888-3282 billing@collisiondata.com

Last Updated: October 25, 2026